Bilingual Customer service expert (Sales Experience) – On site Bogotá Connecta

Bilingual Customer service expert– (Sales Experience) On site Bogotá Connecta

You're the player we're missing on this TOP Team!

We are seeking a highly skilled Customer Service Advisor focused on providing exceptional phone call serive. The ideal candidate will possess excellent active listening skills, empathy, and the ability to manage customer interactions effectively. This role is ideal for someone who enjoys working with customers, is technically inclined, and has a passion for the gaming industry. If you're a problem-solver with a commitment to providing excellent service, we’d love to hear from you

What you’ll be doing:

• Provide top-notch customer service to platform users, assisting with various inquiries and issues related to their accounts.
• Assist customers with their logistics and transportation solutions.
• Demonstrate a deep understanding of services and products, staying up to date with new features and updates.

The TOP Team is looking for someone who:

• B2 English level.
• At least 6 months of experience in sales.
• Enjoys helping others and solving situations with a positive attitude.
• Proactive, responsible, empathic, and a good listener.

Let’s talk about benefits:

• Long-term contract.
• Employee fund.
• Volunteer programs.
• Career plan.

Conditions:

• English B2
• 42 hours per week
• Schedules: 9:00 a 18:00, Weekends Off
• Salary

Training: $2.700.000 COP

Production: $2.700.000 COP

• Location: Bogotá, Connecta (Ac. 26 #92-32, Bogotá)

This is what sets us apart:

We are experts in global digital business services in 100 countries with nearly 500,000 employees worldwide! Great Place To Work® has certified us as one of the best places to work in the country and the world. We don't stop innovating and we always go beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.

Make a difference with the TOP Team!